Dear Valued Homeowners and Residents, Hope this announcement finds you safe and in good health,   The safety of our community is our top priority and to ensure a smooth and enjoyable experience during the Eid holidays we would like to share the precautionary measures that will continue to be implemented throughout the town.   All individuals coming through El Gouna gates will have their temperature checked. For restaurants cafes and bars, a 50% capacity is implemented and closing time will be  at 12 am , delivery and takeout services can operate afterwards. For indoor outlets, all customers have to wear masks unless they are seated at their table. Staff members will be required to wear masks at all times, sanitizers will be available to customers and all outlets will be following the Ministry of health and Ministry of Tourism regulations. The “No Mask No entry policy” will remain implemented at the supermarkets, pharmacies, grocery stores, retail outlets, banks, Orascom Development off

Works are nearly finished on the downtown road which runs past the GoBus Station, Abu Amer Fruit and Vegetables, Caleo Restaurant, Post Office, Crystal Bikes, etc.. Pedestrian pavements have been laid down, with sectioned off parking areas, giving the road a neater look.

Dear Valued Homeowners and Residents,   Hope this finds you safe and well, Based on the recent announcement by the Ministry of Electricity highlighting the new electricity prices to be applied effective July 2020 for the fiscal year 2020/2021, please find below the updated utility prices to be applied  from 1 st July 2020 to 30 th  June 2021 :   Electricity: Sweet water price:   EGP 30/m 3 Irrigation Water Price:    EGP 10/m 3

Dear Valued Homeowners & Residents, Hope this finds you safe and well, In our continuous efforts to avail additional services to the town, we are glad to announce that we have signed an agreement to open a Gourmet supermarket in El Gouna. The new supermarket will be Gourmet's flagship store in Egypt spanning over 1,000 sqm. The standalone store is expected to launch early 2021 and will be home to all Gourmet’s signature products to serve the growing community of El Gouna.   Gourmet Egypt has been delivering to El Gouna and Hurghada twice a week, and given the growing volume, the company decided to have an anchor store, which would serve as a hub for the area. Gourmet Egypt has contracted Jos De Vries an international design firm to design its largest flagship store yet and will be located between TUB and Tawila.   We look forward to this new exciting partnership and join us in welcoming Gourmet to our community.

With the start of this exciting summer season, we wanted to share with you some of the services that El Gouna Customer Service Department offers:   Issuing or renewing owner/resident card Issuing entry and/or exit permissions for guests, personal items, furniture, boats and motor vehicles, construction materials, landscape materials. Issuing proof of ownership/ residence for Visa paperwork Information about your Billing and accounting Information about Homeowners and Residents privileges Operator services Info center services Service Requests (General Maintenance, Pool Maintenance, Water Networks, Electricity, Cable Networks, Landscape, Extra Works modifications, Gardening, Housekeeping, Pest control) Complaints regarding different service requests and maintenance orders   You may reach us through the following channels: Emailing us at  customer.services@elgouna.com Calling our Hotline on  16650 Contact us via  El Gouna App Visit our office located at  Downtown, Building H1  – Office w

Dear Valued Homeowners and Residents, Kindly be informed that there will be works of installing interlock tiles at the road that leads to the Swiss restaurant in El Kafr area, Monday July 6 th , 2020 starting from  12:00PM  and will continue for 6 consecutive days. Accordingly, there will be a road closure taking place within this period. Alternatively, El Kafr area can be accessed through the tunnel beneath the downtown bridge. (Please check the map below). We apologize for any inconvenience this might cause. Thank you for your understanding and cooperation.

An upgrade  of the downtown street in front of GoBus station is underway. Improved pavement and parking is being designed with a little roundabout already completed to regulate the intersection. To return to Gouna News - Press Here