Quality Assurance Department setup
Dear El Gouna Homeowners and Residents,
It is our pleasure to announce the launch of our newly established Quality Assurance Department in El Gouna.
This department’s main concern is to maintain and further improve El Gouna’s standards and meeting your expectations and satisfaction.
The Quality Assurance Department will be responsible to monitor the following:
• Go-Bus.
• Budget.
• TokTok companies.
• Pest control.
• Cleaning company.
• Backyards of restaurants in residential areas.
It is also through valuable comments, received from any of our valuable Owners, that we are able to rectify any shortfall, if any.
Please feel free to contact us for reporting any case, through the following emails:
• Mr. Mark : mark.michel@elgouna.com
• Customer Service : customer.services@elgouna.com
Thank you for your kind support.
Respectfully yours,
Customer Services Department
El Gouna

A Destination by Orascom Hotels & Development
P.O. Box 1719, Hurghada, Red Sea
Tel: +2 065 358 0522
Ext. 34455 /34466
Direct - Tel & Fax. +2 065 3580520
Customer.services@elgouna.com
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